Privacy Policy

1. Introduction

PETRA LLC ("we," "us," or "our") operates the website internetplanguide.com (the "Site"). This Privacy Policy describes how we collect, use, and share information when you visit our Site or contact us.

PETRA LLC is an independently owned and operated business. We are an Authorized Reseller of Optimum products and services, and an Authorized Sales Agent of Frontier products and services, operating under the PerfectVision master dealer program. This privacy policy applies only to information collected by PETRA LLC through this Site. Optimum and Frontier each have their own separate privacy policies that govern their respective services.

2. Information We Collect

Information you provide: When you call us or submit an inquiry, you may provide your name, phone number, email address, physical address, and details about the services you are interested in.

Automatically collected information: When you visit our Site, we automatically collect certain information including your IP address, browser type, device type, operating system, referring URL, pages visited, and the date and time of your visit.

Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to analyze Site traffic and understand how visitors interact with our Site. This includes Google Analytics 4 (GA4) and may include call tracking technology to measure the effectiveness of our advertising.

3. How We Use Your Information

We use the information we collect to: respond to your inquiries and provide information about available services from Frontier and Optimum; connect you with your chosen provider for service installation; improve our Site and customer experience; analyze Site usage and advertising performance; comply with legal obligations; and communicate with you about our services.

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With Optimum/Altice USA or Frontier Communications: When you request to sign up for services through us, we share the information necessary to process your order and schedule installation with the applicable provider.

With PerfectVision: As our master dealer, PerfectVision may receive information related to customer orders processed through their program.

With service providers: We may share information with third-party service providers who help us operate our Site, such as web hosting, analytics, and call tracking providers.

As required by law: We may disclose your information if required to do so by law or in response to valid legal requests.

5. Third-Party Analytics

We use Google Analytics 4 to analyze how visitors use our Site. Google's ability to use and share information collected by Google Analytics is governed by the Google Analytics Terms of Service and the Google Privacy Policy.

6. Your Choices

Cookies: Most web browsers allow you to control cookies through browser settings. You can set your browser to refuse cookies or delete existing cookies.

Communication: You may opt out of receiving communications by contacting us at info@internetplanguide.com.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

8. Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

10. Contact Us